FAQ

Prepare for Your Visit

Where is Victoria’s Chinatown?

Victoria’s Chinatown is located on Fisgard and Pandora Streets between Government and Store Street. The Fan Tan Hotel is located in the heart of Chinatown, on Fisgard Street.

Where is the hotel parking?

The reserved parking spots for the Fan Tan Hotel are located in the parking lot across the street from the hotel, near Store Street. Detailed instructions and a location map will be provided with your check-in instructions.

How do I check into the hotel?

You can self check-in to the hotel using the personalized door lock code provided. Check-in starts at 4 p.m.

How do I check out of the hotel?

Simply lock the door behind you before the check-out time of 10 a.m.

Is there room service at the hotel?

The Fan Tan Hotel is a limited service hotel. There is no on-call room service available; however, there are many local eateries in close proximity to the hotel.

What is there to do in Chinatown?

Right around the corner from the hotel, Fan Tan Alley is full of shops, eateries, and even a museum. Visit our Things to Do page to discover what there is to do in Chinatown and the city of Victoria.

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